
Simplifying Utilities,
Powering Your Business
Delivering strategic energy solutions for organisations with a focus on operational resilience, cost efficiency and risk mitigation
© 2025 Southern Utilities Management Services Ltd 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ.
All rights reserved. Company No. 16515163, registered in England and Wales. Energy Ombudsman Member C35SOUT02
Southern Utilities Management Services Ltd (SUMS) is an independent broker and not affiliated with any utility supplier.
Information provided is for general guidance only and does not constitute contractual advice.
SUMS – Southern Utilities Management Services helps UK businesses reduce commercial electricity and gas costs through expert procurement and contract management.Originally founded in 2018 as UK Payment Services, the business was repositioned and rebranded as SUMS in 2025. SUMS was established to provide commercially disciplined utility procurement for organisations that value clarity, cost control and accountability.We work with business owners, managing agents and property portfolios who require more than a transactional broker. Our focus is simple: secure competitive supply agreements, reduce risk exposure and ensure contracts are structured correctly from the outset.We operate transparently, communicate clearly and remain present throughout the life of every agreement — not just at renewal.
© 2025 Southern Utilities Management Services Ltd 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ.
All rights reserved. Company No. 16515163, registered in England and Wales. Energy Ombudsman Member C35SOUT02
Southern Utilities Management Services Ltd (SUMS) is an independent broker and not affiliated with any utility supplier.
Information provided is for general guidance only and does not constitute contractual advice.
We negotiate gas, electricity and water contracts for businesses of all sizes — from single sites to large portfolios.
Gas
We structure gas supply agreements to provide price stability, clarity of terms and appropriate contract length aligned to consumption profile and risk appetite.Whether pricing is sourced via disciplined matrix comparison or through a bespoke tender process for higher-volume or multi-site portfolios, our objective remains the same: secure competitive market rates without exposing clients to unnecessary contractual risk.We also provide ongoing oversight where required, ensuring supply arrangements remain aligned with operational changes and tenancy movements.
Electric
Electricity procurement requires close attention to market timing, load profile and supplier performance. We assess consumption patterns and contract structure to ensure pricing strategy reflects both operational demand and budget expectations.For larger sites and portfolios, we can run structured market exercises to test supplier appetite and secure terms that balance competitive rates with service reliability. The aim is not simply to achieve a low headline price, but to secure a supply agreement that performs over its full term.
Multi-Site/Meter
Coordinated multi-site/meter energy management to reduce cost, risk and administrative burden.Managing multiple sites or meters introduces administrative complexity, fragmented contract positions and increased exposure to renewal risk. We provide coordinated oversight across portfolios to ensure supply arrangements are aligned, renewal dates are monitored and commercial terms remain consistent.From single business owners with several properties to managing agents overseeing larger estates, we centralise procurement strategy and provide a single point of accountability. The result is reduced administrative burden, improved visibility and greater commercial control across the portfolio.
Water
Water supply is often overlooked, yet contract structure and billing accuracy can materially affect operating costs over time. We review existing arrangements to ensure tariffs are appropriate, meter data is accurate and supply agreements are aligned with the wider energy strategy.Where required, we coordinate supplier engagement and support changes of tenancy, consolidations or account restructures — ensuring water procurement is handled with the same discipline as gas and electricity.
Ongoing Energy Management
Energy procurement does not end at contract signature. Changes in tenancy, consumption shifts, billing discrepancies and renewal exposure can erode the value of an otherwise well-structured agreement.We remain engaged beyond placement where required — monitoring renewal timelines, managing supplier liaison, validating bills, resolving disputes and coordinating meter changes or tenancy transitions. This ensures supply arrangements continue to perform as intended throughout their term.Support can also extend to EV charging infrastructure and on-site generation (Solar) where appropriate, maintaining a coordinated approach across wider energy requirements.For portfolio clients, this ongoing oversight provides continuity, accountability and a single point of contact — reducing administrative burden while maintaining commercial control.
© 2025 Southern Utilities Management Services Ltd 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ.
All rights reserved. Company No. 16515163, registered in England and Wales. Energy Ombudsman Member C35SOUT02
Southern Utilities Management Services Ltd (SUMS) is an independent broker and not affiliated with any utility supplier.
Information provided is for general guidance only and does not constitute contractual advice.
We price in two ways — fast matrix pricing for straightforward renewals, and structured tenders for larger or more complex portfolios.
Matrix Pricing
For single sites and simpler renewals, we compare the market quickly and transparently to secure the best rate available — then sanity-check supplier service before we recommend anything.
Structured Tender
For higher consumption or multi-site portfolios, we run a structured tender to test supplier appetite, lock in commercial terms, and align contract structure to budget, risk and operational realities.
© 2025 Southern Utilities Management Services Ltd 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ.
All rights reserved. Company No. 16515163, registered in England and Wales. Energy Ombudsman Member C35SOUT02
Southern Utilities Management Services Ltd (SUMS) is an independent broker and not affiliated with any utility supplier.
Information provided is for general guidance only and does not constitute contractual advice.
Whether you run a single high-usage site or manage multiple properties, energy can quickly become time-consuming and fragmented. We take that responsibility off your plate, ensuring everything runs as it should without the need for your involvement.This typically includes coordinating multiple meters, managing renewals, resolving billing issues and keeping everything aligned with how your site/sites operate.We step in where things are often fragmented — different suppliers, multiple contracts, inconsistent billing and a lack of clear oversight — bringing everything into one place with a single point of contact.In short, we handle the detail so you don’t have to — with clarity, consistency and minimal input from your side.
Property Managers & Estates
Managing multiple sites, tenants and meters often results in fragmented contracts, inconsistent billing and unnecessary admin.
Care Homes
& High Usage Sites
Single locations with significant energy demand can carry substantial cost exposure if supply arrangements aren’t properly aligned.
Owner Operators & Operational Teams
When energy isn’t centralised, it becomes another task to manage instead of something handled in the background.
One point of contact. No chasing. Minimal admin.
© 2025 Southern Utilities Management Services Ltd 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ.
All rights reserved. Company No. 16515163, registered in England and Wales. Energy Ombudsman Member C35SOUT02
Southern Utilities Management Services Ltd (SUMS) is an independent broker and not affiliated with any utility supplier.
Information provided is for general guidance only and does not constitute contractual advice.
For renewal reviews, portfolio discussions, procurement support, or Change of Tenancy (CoT), please complete the form below.Prefer to speak directly? Call 0203 026 4071
© 2025 Southern Utilities Management Services Ltd 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ.
All rights reserved. Company No. 16515163, registered in England and Wales. Energy Ombudsman Member C35SOUT02
Southern Utilities Management Services Ltd (SUMS) is an independent broker and not affiliated with any utility supplier.
Information provided is for general guidance only and does not constitute contractual advice.
SUMS is committed to handling complaints fairly, transparently and promptly. We aim to resolve issues as quickly and fairly as possible.We are:
* Members of the Energy Ombudsman’s ADR scheme. Member C35SOUT02
* Registered with the Information Commissioner’s Office (ICO) for data protection.
* Voluntary subscribers to the Retail Energy Code (REC) as a TPI Code of Practice Member.Stage 1 – Speak to Us
Contact your usual point of contact, or raise your complaint directly:Phone: 0203 026 4071Email: [email protected]Stage 2 – Senior Review
A senior team member will review your complaint and respond within 10 working days to work towards a resolution.Stage 3 – Appeal (if needed)
If you're still unhappy with the outcome, you may request an internal appeal within 28 calendar days. This will be reviewed by a Director.Stage 4 – Independent Review (ADR)
If your complaint remains unresolved after eight weeks, or you receive a "Final Response", you may refer the case to:Energy Ombudsman
P.O. Box 966, Warrington, WA4 9DF
Phone: 0330 440 1624
Email: [email protected]This is a free, impartial service available to microbusinesses in Great Britain.
© 2025 Southern Utilities Management Services Ltd 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ.
All rights reserved. Company No. 16515163, registered in England and Wales. Energy Ombudsman Member C35SOUT02
Southern Utilities Management Services Ltd (SUMS) is an independent broker and not affiliated with any utility supplier.
Information provided is for general guidance only and does not constitute contractual advice.
What is TNUoS? A Business Guide to 2026 Price Hikes
As of April 1, 2026, UK businesses are facing the largest structural shift in energy billing in a generation. With Transmission Network Use of System (TNUoS) charges confirmed to rise by an average of 64% this month, many organizations are seeing a sharp, unexpected increase in their daily standing charges. This shift isn’t driven by global energy markets—it is the direct cost of the physical 'rewiring' of the UK grid for a Net Zero future
The £80 Billion Investment: Funding the RIIO-ET3 PeriodThe primary driver behind this month's increase is the start of the RIIO-ET3 regulatory framework (2026–2031). Under this new five-year plan, Transmission Owners are authorized to collect roughly £7.6 billion in revenue for the 2026/27 charging year to fund the 'Great Grid Upgrade.' This massive investment is essential for connecting remote renewable energy sources to the national network.This funding is essential for the Great Grid Upgrade, a series of massive infrastructure projects including:Eastern Green Link 1 (EGL1): A 2GW subsea "superhighway" linking Scottish wind power to the North of England.Grid Resilience: Modernizing 50-year-old pylons and substations to handle the surge in renewable energy.The EV Milestone: As of late March 2026, there are now nearly 2 million fully electric vehicles on UK roads, placing unprecedented demand on our high-voltage network.The "Fixed Cost" Trap: Why Efficiency Isn't EnoughUnder the Targeted Charging Review (TCR) reforms, over 90% of TNUoS costs are now recovered through fixed residual charges. Unlike your unit rate, which depends on how much power you use, these costs are applied as a fixed daily fee based on your 'voltage band.' This means even if you reduce your electricity consumption, your standing charge will remain high unless you address your site's capacity banding directly.
Regional Winners and LosersIn April 2026, the 'postcode lottery' of energy has intensified. Because TNUoS includes a locational element, businesses in South Wales, the South West, and London are seeing the steepest premiums as power is transported from northern wind hubs to southern demand centers. Conversely, some regions closer to generation in Northern Scotland see much lower volumetric rates, though the fixed standing charge hike impacts everyone.Highest Hikes: Businesses in South Wales, the South West, and London are seeing the steepest premiums as power is transported from northern generation hubs to southern demand centres.Lowest Impact: Some regions in Northern Scotland and North East England are seeing near-zero volumetric rates, though fixed standing charges remain a factor for all.
How to Protect Your BusinessWhile TNUoS is a regulated pass-through cost that you cannot 'switch away' from, you can optimize how you are charged. At SUMS, we are currently assisting companies with 2026 Capacity Audits to ensure they aren't paying for 'ghost capacity'—grid space they pay for but never actually use. If your April bill doesn't stack up, it's time to review your kVA banding.
What is TNUoS? Explained Simply
Think of the UK's electricity grid like a road network. TNUoS is effectively the 'Motorway Toll.' It pays for the high-voltage transmission system—the massive pylons and long-distance cables—that moves power from where it's generated (like offshore wind farms) to your local area. While DUoS pays for the local 'A-roads' to your door, TNUoS covers the national backbone
Where is it on my bill?For most small and medium businesses, TNUoS isn't listed as a separate line item. Instead, it is 'wrapped' inside your daily standing charge. Because the April 2026 hike is so large (increasing from ~£16/MWh to ~£31/MWh), it is the primary reason your fixed daily costs are jumping, even if your unit rate for actual energy used remains stable.Why can't I just use less?In the past, you could lower these costs by avoiding 'peak' times. However, under the latest Targeted Charging Review (TCR) rules, nearly 90% of TNUoS is now a fixed residual charge. It is based on your 'Capacity Band' rather than your consumption. This means a business using 100 units a day might pay the same TNUoS as one using 1,000 units if they are in the same banding.Spotting the 'Banding' ErrorThis is where many businesses overpay. Your band is often based on your Agreed Capacity (kVA). If your site is set to a high capacity but your actual usage is low, you are paying a 'premium' for grid space you don't need. A simple banding review is often the only way to significantly lower this fixed cost in 2026.
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Cut energy costs. Avoid costly mistakes.
If you manage multiple sites, hidden energy costs could be quietly draining your profits.
The Hidden Cost of Change of Tenancy
A simple tenancy change can trigger higher rates if it’s not handled properly.
What’s REALLY Driving Your Energy Costs?
It’s not just wholesale — hidden factors are pushing your energy bills higher.
Are Energy Brokers Costing You More Than They Save
Most businesses use brokers — but few understand how they’re paid or how it impacts costs.
Standing Charges: The Hidden Cost in Your Energy Bill
Standing charges are rising fast — and quietly becoming one of the biggest costs on your bill.
© 2025 Southern Utilities Management Services Ltd 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ.
All rights reserved. Company No. 16515163, registered in England and Wales. Energy Ombudsman Member C35SOUT02
Southern Utilities Management Services Ltd (SUMS) is an independent broker and not affiliated with any utility supplier.
Information provided is for general guidance only and does not constitute contractual advice.
Plain English explanations of energy terms — based on what we see confusing business owners every day.
Industry
Term
The "SUMS"
Translation
Why it matters
to businesses
| ADR | The Safety Net | Short for Alternative Dispute Resolution. If a supplier or broker messes up, this is the free service that steps in to settle the argument fairly. Yes, we are Members |
| AMR | The Smart-ish Meter | Automated Meter Reading. It’s a meter that sends your readings back to the supplier automatically so you don't have to provide them manually. |
| AQ | The Forecast | Short for Annual Quantity. It's the industry's estimate of how much energy of a type your site will use in a year. If this is wrong, your quotes will be miles off. |
| ASC | Your Power Allowance | Short for Authorised Supply Capacity. The maximum amount of power your building is allowed to "pull" from the grid. Go over it, and you get hit with heavy penalties. |
| Base Load | The "Always On" Cost | The minimum amount of energy your business uses even when you're closed—think fridges, servers, and security lights. |
| BSUoS | The Balancing Act | The cost of keeping the grid stable (exactly the right amount of power) every second of the day. |
| CCL | The Carbon Penalty | A government tax on business energy to encourage better efficiency. |
| DUoS | The Local A-Road Fee | The cost of the smaller wires that bring power from the pylon to your building. |
| EAC | The Energy Guess | What your supplier thinks you’ll use. If they guess wrong, your bills are a mess. |
| FiT | The Solar Cashback | A legacy payment for businesses that generate and export renewable energy. |
| HH | The Smart Meter on Steroids | Meters that track usage every 30 mins so you know exactly when you're "hungry" for power. |
| KVA | The "Pipe Size" | The maximum amount of electricity your building is allowed to "pull" at once. |
| LoS | The Wire Leakage | A small charge for energy naturally lost as heat while traveling through the wires. |
| MHH | The Digital Revolution | The entire UK moving to 30-min tracking. No more guesses; everyone gets a reality check. |
| MIC | The VIP Reservation | The total "pipe size" (kVA) you’ve legally contracted with the grid. You pay for this space whether you use it or not. |
| Micro-business | The Protected Class | Smaller firms with extra Ofgem protection against "cowboy" broker tactics. |
| MPAN / MPRN | Your Meter's National ID | The unique "Social Security Number" for your meter that never changes. |
| NESO | The Master Planner | The new publicly-owned body in charge of planning the entire UK grid. |
| Nuclear RAB | The Sizewell C "Tax" | A small daily charge on your bill to help pay for building the UK's new nuclear power stations today, so they're cheaper to run in 10 years. |
| Ofgem | The Energy Referee | The official watchdog. They make the rules and fine suppliers when they play dirty. We are Members of their ADR. |
| P272 | The Big Meter Upgrade | The regulation that moved many SMEs onto 30-minute (Half-Hourly) billing. |
| Pass-through Charge | The "Out of Our Control" Costs | Third-party fees (like the RAB or TNUoS) that your supplier simply passes on to you. These can fluctuate even if you’re on a "fixed" rate. |
| Reactive Power | The "Head on the Beer" | Inefficient power that takes up space in the "pipe" but doesn't do work. |
| RIIO-ET3 | The Multi-Billion Grid Rebuild | The 2026–2031 plan to upgrade transmission lines. Expect network charges to rise. |
| RO | The "Green" Tax | A mandatory charge that funds large-scale renewable projects across the UK. |
| Standing Charge | The "Rent" for your Meter | A fixed daily fee you pay just for being connected, even if you use zero energy. |
| TNUoS | The Pylon Motorway Toll | You're paying for the "big" lines to move power across the country. |
| Triads | The Energy Rush Hour | The three half-hour periods of highest national demand in winter; avoid these to save big. |